Frequently asked
questions.
Who is eligible to take part in the scheme?
Any
employee of the Company based in the
Can I buy any car I want?
Yes, there is no restriction other than the car must
be from
one of the manufacturers featured and be
Am I eligible to buy more than one car?
Yes you are. You may only have one vehicle registered in your name so if you wanted to purchase a car for a member of your family it would have to be registered in that persons name.
Are there any restrictions if I want to sell the car?
You must keep the car for a period of at least one year before you may sell it.
Who insures the car?
You do. Please also remember that if you use your car on Company Business you must also ensure that it is insured for Class 1 Business use. Our brokers would be pleased to give you a competitive quotation.
Does the scheme provide used cars?
No, the Affinity scheme exists for volume sales of new cars only.
Can I part
exchange my existing car?
Yes. We will
value your car according to
“CAP good”, taking into consideration its age, condition and
mileage.
How do I pay for my new car?
There are three different payment plans each of which is explained in detail in the Finance section of this document.
Will the car come with a warranty?
All cars will be supplied with the full manufacturers warranty and breakdown cover. It is possible to extend this cover.
How will my new car be delivered?
By one of our preferred dealers to your home or your office, at a
time convenient for you. By trailer over 150 miles, by road for less
than 150 miles. You may contribute toward the delivery charge and have your new
car put on a trailer regardless of distance.
If I order a car and then have to cancel are there any
charges?
Ordinarily no. If however the car you have ordered is of a non standard specification then there may be cancellation charges. You will be informed prior to placing your order if this is the case.
Three are three different Finance options.
Personal Contract Purchase (PCP)
Motorloan
Outright Purchase
A PCP allows you to Finance a car but at lower monthly repayments than normal Hire Purchase. With traditional Finance agreements your payments are based on repaying the entire loan over the course of the agreement. With a PCP you are able to defer a proportion of the loan to a final payment which is payable at the end of the agreement. This final payment sometimes termed a balloon is a Guaranteed Future Value (GFV) set based on the cars estimated value at the end of the agreement.
At the end of the agreement you have two options;
1. Pay the GFV and keep the car
2. Hand the car back to us and we will settle the outstanding finance, the GFV, with the finance company. You have nothing more to pay
Motorloan is a traditional Hire Purchase agreement where you contract to pay a set amount each month for the agreed term and at the end of the term the car is yours.
Outright Purchase is where you give us a cheque for the full balance of the amount owing and have nothing more to pay
What terms can I have?
You may buy your vehicle over 2,3, or 4 years, 5 years if it’s a Motorloan agreement.
Do I need a deposit?
No, but you may put one down if you want to. We will require a £200 holding cheque with each order which we will refund to you on delivery of your vehicle.
The monthly payments on my quote change when I select a different mileage profile. Why is that?
The GFV takes into account the age and mileage of the car so if you do more miles then the car will not be worth as much at the end of the period, the GFV will be lower, so your monthly payments will have to increase to cover the shortfall.
If I do more miles than I have contracted for are there any
charges?
If you are financing through a PCP then possibly yes, if the total mileage travelled means that we cannot realise the GFV for the vehicle.
What happens at the end of the agreement if the car is not worth as much as the GFV?
Providing you are within your mileage profile and the car is in good condition then you can implement option 2 of the PCP and hand the car back owing nothing.
Can I terminate the agreement early?
Yes you can but in all cases you should talk this through with one of our Customer Consultants who will advise you on the best course of action.
Can I protect my monthly Finance payments?
Yes, for an additional premium your repayments can be covered in the event of personal accident, sickness or unemployment. Full details of this cover can be found in the scheme guide.
What is GAP?
Guaranteed Asset Protection. This optional insurance covers the difference, up to £20,000, in the settlement that you would receive from the Insurance Company and the amount owing on Finance in the event of a total loss.
Will I be credit checked?
Yes, our Finance partner, GE Automotive will carry out credit checks with the relevant agencies.
How do I make my monthly payments?
By Direct debit which we will set up for you.